Navigating Health in Ontario with EHLP

EHLP makes Ontario's complex health system easier to use, especially for newcomers and marginalized communities in the GTA. We meet people where they are with clear information, trusted guidance, and hands-on support so everyone can find the right care at the right time.

What We Provide

📱

Multilingual Pocket Guides

  • Grade 6-8 reading level
  • Multiple languages (English, Farsi, Arabic, Spanish, Mandarin)
  • Visual icons and everyday examples
  • Step-by-step OHIP guidance
📍

QR-Linked Digital Hubs

  • Animated video guides
  • Interactive service maps
  • Mobile-friendly checklists
  • Language & age-filtered content
👥

Community Workshops

  • Free sessions at local venues
  • Live interpreters available
  • Practical healthcare topics
  • Virtual options with captioning
🤝

Navigation Support

  • One-on-one assistance
  • Multilingual volunteers
  • Form-filling help
  • WhatsApp & phone support

Continuous Improvement

We gather anonymous feedback through micro-surveys after every workshop and QR visit. This helps us identify areas of confusion and update our materials quarterly to ensure information stays current and relevant to community needs.

Why It Matters

Low health literacy leads to missed preventive care and costly emergency visits. By translating system rules into plain language, bridging cultural gaps, and building confidence, EHLP lowers barriers before they become health crises. Navigating Health in Ontario is not just information; it is empowerment in action.